Operational Improvement

Operational efficiency and productivity is where the rubber meets the road for utilities, where all the policy analysis and strategic planning comes together to deliver service levels, revenues and margins. Get this wrong and all the high-end work goes to waste !!

Utility Consultants can provide advice in the following areas....

Process alignment to strategy

- Ensuring that processes are aligned to strategic direction.

- Ensuring that processes will fulfil statutory obligations.

Process analysis and improvement

- Analysis of individual process steps and outcomes.

- Identification of common linkages and connection points across parallel business areas.

- Identification of resource consumption.