For bookings after August 4, protect your vacation with the Travel Protection Plan. Guests with disabilities experiencing difficulties accessing WestJet.com: Damaged baggage, missing baggage or missing contents, WestJet Campus 22 Aerial Place N.E. Currently based in Vilnius, Lithuania. 526 WestJet reviews. Benefits are good and the hours of work are somewhat flexible. WestJet Employee Reviews about "call centre" Updated Feb 15, 2020. Monday – Friday: 6 a.m. to 10 p.m. MT Saturday – Sunday: 6 a.m. to 6 p.m. MT 1-877-737-7001 Please call only if your travel is within 72 hours. Share on Facebook; Share on Twitter; For bookings after August 4, protect your vacation with the Travel Protection Plan. Thankfully, WestJet does have a callback service for its customer service line. A free inside look at company reviews and salaries posted anonymously by employees. We have set-up the following page to assist guests with some of their common questions and concerns, should it be helpful outside of the 72 hour window. ... "Call Centre Agent" 4.0 ... Long hours and could be stressful and overwhelming at times. WestJet has laid off 3,333 workers and is planning to consolidate and contract out much of its operations as the pandemic continues to sink the majority of demand for air travel. The customer service number is available 24/7 for the callers and you can get direct access to the support team just by calling from anywhere in the world. Degree educated with a wealth of traveling history, Chris’ insight into routes, networks, and alliances brings a depth of quality to his work that is hard to beat. WestJet, Canada's second largest airline, has agreed to be purchased by Canadian private equity firm Onex in a $5 billion deal. Customers who have tickets booked with Canadian airline WestJet will have to exercise extreme patience this week. It might actually be more than just the pandemic that is affecting WestJet customers. Updated Oct 2, 2014 The browser you are using is not supported. Calgary, Alberta, Canada T2E 3J1. Closed Saturday, Sunday, Holidays, Korea (Democratic People's Republic of): 800-5381-5696, United Kingdom of Great Britain and Northern Ireland: 0-800-279-7072. The United States’ recent decision to impose a travel ban between Europe and the United States may also be a burden on WestJet’s customer service line. In the midst of the coronavirus pandemic and good old-fashioned Canadian winter weather, the airline is facing a barrage of calls from customers trying to change or cancel their flights. 75 WestJet reviews. Average salary for WestJet Call Centre Full Time Sales Agent in Canada: CA$17. Travel benefits Work from home Employee stock purchase plan Learn about WestJet Airlines culture, salaries, benefits, work-life balance, management, job security, and more. Sign up to our daily aviation news digest. Consumers can obtain a copy of this Part 382, the regulations regarding nondiscrimination on the basis of disability in air travel, in an accessible format from the Department of Transportation by any of the following means: We'll redirect you to the home page of the country/region site you choose. According to the airline’s travel advisory page, the following destinations are under winter-storm-system advisories: The bulk of these winter storm advisories were posted today and all of them cover tomorrow and/or Saturday. Please Support us by turning off your adblocker. Please call us if your phone number is from outside any of these countries. Calgary, Alberta, Canada T2E 3J1WestJet Hangar 21 Aerial Place N.E. You can also message our digital travel assistant, Juliet, at +1 403-444-2552 on WhatsApp. Calgary, Alberta, Canada T2E 8X7, Groups/meetings/conventions: 1-844-213-5230. For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY). Please see our, To use WestJet.com, you agree to the website, https://www.transportation.gov/airconsumer, Legal, restrictions and terms and conditions, Flight interruptions and passenger rights. By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY), By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and, On the Aviation Consumer Protection Division’s Web site (. Patience and understanding during this Time ) 1-888-937-8538 ( 1-888-WESTJET ) Change/cancel onlinePlease call only if your phone &! Work every day, the privacy policy, and the hours of are... Fact, two separate parts of Canada are facing winter storm systems, affecting a total six... 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